https://www.passengerrights.com/
"PassengerRights has been designed to help protect and assist the
consumer. We've done all the necessary research for every type of
complaint travelers may have and have compiled hundreds of e-mail
addresses so that your complaint will be forwarded to the appropriate
parties within seconds."
Learn your rights; how to complain and get action; travel secrets;
horror stories; and more. Covers all forms of travel from rental cars
to airlines.
Alan
ashandrr@ashlists.org