[SPT/CWIS] Multiplying database records?

[Edward Almasy]

On Jan 3, 2007, at 1:39 PM, Susanna Davidsen wrote:
> I've had a few reports now from my selectors saying that they are  
> seeing
> multiple copies of the same record within minutes of adding a new
> record. Any ideas as to why? More importantly, any ideas on how to fix
> that?

    If the record titles are identical, it's very likely
    a result of having the same record open in multiple
    tabs or windows at the same time.  The most common
    situation is opening another tab or window when
    searching for new classifications to assign;  after
    they're assigned it goes back to the record editing
    page, you end up with the same record open in
    multiple windows, and the user clicks on "Add Record"
    in both windows, forgetting they clicked on it the
    first time or thinking that the first click didn't
    work, which creates duplicate records.

    We'll likely add something in the next release to
    try to prevent this, though it's hard to do so
    without hobbling some intended uses.

    Ed



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