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View Resource University Information Technology Services

The Indiana University Support Center has begun maintaining html versions of the standard Emacs, Windows, and Perl FAQs for their UCS Knowledge Base. They've also added a Usenet Resources page, which provides a thorough introduction to newsgroups and newsreaders, including links to charters, RFCs, man pages, FAQs, periodic postings, and netiquette guides.

https://uits.iu.edu
View Resource Protonic.com: Fast Free Technical Support

Protonic.com claims to provide "fast free technical support." Answers to questions about your computer problems are answered by an online community. The group aim to provide "the highest quality technical support" to its "clients." The support technicians are all volunteers, many of whom have been featured in media publications including USA Weekend, Yahoo! Internet Life and .net magazine. Clients...

http://www.protonic.com/