The Internet Guide is a no-nonsense site intended for Internet newbies. It consists of several short articles that discuss the basics of Internet navigation, common terms and phrases, Netiquette, and much more. Some specific technologies are also mentioned, such as Telnet and newsgroups. The Guide occasionally refers to various products or services; however, it does not endorse any particular company, instead offering a list of several potential choices. A particularly enlightening section defines twelve common Internet error messages, which are often confusing to both novices and seasoned users.