Losing Ground Bit by Bit: Low-Income Communities in the Information Age by Susan Goslee is a report on the effect of current telecommunication technologies on low-income economies; it was published as part of the ongoing collaborative series What's Going On by the Benton Foundation and the National Urban League. Report chapters cover defining the technology gap, gap barriers, the need for better communication policies, and an evaluation of current initiatives to improve communications in underprivileged communities. A resource webliography of the statistical sources, programs and studies used provides annotated links to current data on internet use, telephone access, and the state of working America by institutions such as the Economic Policy Institute, the Federal Communications Commission Industry Analysis Division, and Nielsen Media Research, among others.