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Sometimes website owners just want a simple way to chat with their users. Something that just works without needing a lot of complicated setup. Pure Chat is a service designed to scratch that particular itch. Sites running on WordPress, Shopify, or Weebly can use the service by installing the Pure Chat plugin. For other sites, it can be integrated into an existing site simply by pasting in a bit of HTML. Step-by-step guides for how to do this for numerous hosting providers can be located in the Pure Chat documentation. Once installed on your site, Pure Chat will create a 'live chat' button. Site users need only to be using any relatively recent web browser. Pure Chat's free tier provides unlimited live chat sessions on up to three websites. The administrative interface includes transcripts of previous chats and also a record of which pages a user has visited prior to starting a chat. Site admins can accept chats either through the Pure Chat web dashdoard or through a mobile app. When no admins are available to accept chats, Pure Chat's 'live chat' button transforms into an email contact form.
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Classification
GEM Subject
Publisher
Language
Scout Publication
Date of Scout Publication 2017-10-06
Archived Scout Publication URL https://scout.wisc.edu/report/2017/1006

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