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Assessing E-Government: The Internet, Democracy, and Service Delivery by State and Federal Governments

Written by Darrell M. West of Brown University and posted on his Inside Politics site, this report is based on a study of 1,813 state and federal government Websites. Each site was examined for 27 different features and ranked on a 100-point scale. The top-ranked state was Texas, with 51 percent, and the lowest was Rhode Island with 29 percent. Federal sites fared much better though displaying a much wider disparity, with several agencies sharing the top score of 92 percent, and the National Security Council perhaps not suprisingly coming in last with 25 percent. The full text of the study, which discusses the study's methodology and explores what features state and federal Websites are and are not offering, is provided in HTML format at the site. Inside Politics offers a number of additional national and state (Rhode Island) political resources.
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Date Issued 2000
Scout Publication
Date of Scout Publication 2000-09-22
Archived Scout Publication URL

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