Created by the US Department of Personnel Management, Alternative Dispute Resolution: A Resource Guide is a seven-chapter comprehensive manual that considers the ways in which various government agencies resolve disputes. Chapter one, organized alphabetically by agency name, examines the dispute tactics used by these agencies. The second chapter looks at the alternative dispute resolution practices within these agencies. Other sections include "Shared Neutrals Program" and "Administrative Appeals Agencies." The site also features Alternative Dispute Resolutions training and assistance sources and Websites, as well as an annotated bibliography.
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